Contact Chime Customer Service
Chime Phone Numbers and Emails
Toll-Free Number:
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(844) 244-6363
Legal:
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(844) 402-4517
Chime Emails:
Contact Information
Chime Website:
Chime Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours (CST):
Monday - Friday: 6:00am - 10:00pm
Saturday - Sunday: 7:00am - 9:00pm
Chime Customer Service Reviews
They goty hopes up by giving my a ticket number, because they keep asking for more of the same documents that i already sent. So I send the ticket number and they say no further action can b taken unless I send in those documents.
Great customer service Friendly workers go above and beyond to help him put you on hold to figure out the problem they always come back with a solution. Ive never once had a problem with them finding out the solution. Thanks again.
I need to update 2 things on my acct so Chime will working my phone. I scanned drivers license front and back to certify it was me. Still get run around- poor customer service- need someone who speaks English not broken English.
It was good but my issue was not resolved the person I talked to on the phone said I would get a email within 2 hours and I still havent received anything
How Good is Chime's Customer Service?
Summary of Chime Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Chime?
Account Question:
- “Money stolen from account”
- “Open a new account”
- “Lost card and can't access account”
Cards Question:
- “I need a new card”
- “I lost my card”
- “Card issues”
Request for Information Question:
- “Need to speak with a live agent”
- “Trying to find out if my friend that recommended me to Chime and myself get $100 apiece”
- “How can I overdraft my card?”
Payments and Charges Question:
- “My deposit hasn't been posted yet”
- “Debit card account”
- “Has my dirert deposit been set up”
Activation/ Cancellation Question:
- “Ii want canceled automatic payments”
- “Activate my account”
- “Wanna activate one of my old cards?”
Return/ Replace Question:
- “Change my phone number and email”
- “Someone change my phone number it was not me”
- “I need to change my phone number”
Product/ Service Question:
- “Lost Connection to tech support?”
- “Cant get connected with chime app”
- “Personal loan”
Shipping and Delivery Question:
- “Have not received my chime credit card builder”
- “Why can now what time you guys get the check on the 1of the moth”
- “Check never received”
Refund Question:
- “Refund never came”
- “Refund”
- “To get a refund of my money that was taken”
Staff Question:
- “Customer service”
- “Customer service phone”
- “Customer service reason of my call”
Employment Question:
- “Yeah, I join Chime because he said that I would get my check two days earlier and I get paid tomorrow but I still haven't received anything on my card yet”
- “To see when I get paid”
- “I dint get my paycheck”
Website/ Application Question:
- “App”
- “To see if my application has been received yes”
- “Website is stuck ping pongs back n forth between submit and solve puzzle tried many times”
Other Question:
- “Yeah, I've been taking money from me”
- “Spot me”
- “Pw issues”