Contact Chime Customer Service
Chime Phone Numbers and Emails
Toll-Free Number:
-
(844) 244-6363
Legal:
-
(844) 402-4517
Chime Emails:
Accessibility
Customer Service
Jobs/ Career
Contact Information
Chime Website:
Chime Help Center:
Corporate Office Address:
Chime Financial, Inc.
P.O. Box 417
San Francisco,
California
94104-0417
United States
Other Info (opening hours):
Hours (CST):
Monday - Friday: 6:00am - 10:00pm
Saturday - Sunday: 7:00am - 9:00pm
How Good is Chime's Customer Service?
Summary of Chime Customer Service Calls
5.5K
TOTAL
CALLS
CALLS
05:13
AVG CALL
DURATION
DURATION
10%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Chime?
Account Question:
- “Money stolen from account”
- “Open a new account”
- “Lost card and can't access account”
Cards Question:
- “I need a new card”
- “I lost my card”
- “Card issues”
Request for Information Question:
- “Need to speak with a live agent”
- “Trying to find out if my friend that recommended me to Chime and myself get $100 apiece”
- “How can I overdraft my card?”
Payments and Charges Question:
- “My deposit hasn't been posted yet”
- “Debit card account”
- “Has my dirert deposit been set up”
Activation/ Cancellation Question:
- “Ii want canceled automatic payments”
- “Activate my account”
- “Wanna activate one of my old cards?”
Return/ Replace Question:
- “Change my phone number and email”
- “Someone change my phone number it was not me”
- “I need to change my phone number”
Product/ Service Question:
- “Lost Connection to tech support?”
- “Cant get connected with chime app”
- “Personal loan”
Shipping and Delivery Question:
- “Have not received my chime credit card builder”
- “Why can now what time you guys get the check on the 1of the moth”
- “Check never received”
Refund Question:
- “Refund never came”
- “Refund”
- “To get a refund of my money that was taken”
Staff Question:
- “Customer service”
- “Customer service phone”
- “Customer service reason of my call”
Employment Question:
- “Yeah, I join Chime because he said that I would get my check two days earlier and I get paid tomorrow but I still haven't received anything on my card yet”
- “To see when I get paid”
- “I dint get my paycheck”
Website/ Application Question:
- “App”
- “To see if my application has been received yes”
- “Website is stuck ping pongs back n forth between submit and solve puzzle tried many times”
Other Question:
- “Yeah, I've been taking money from me”
- “Spot me”
- “Pw issues”
Chime