Chime Phone Numbers and Emails

Toll-Free Number:

  • (844) 244-6363
Send Message


  • (844) 402-4517

Chime Emails:

Customer Service
Jobs/ Career
Affiliates, Press Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

Can I Contact Chime?

Most Popular Number:

(844) 244-6363
Total calls: 4 644 Issues resolved: 127 Last call: Dec 7, 2023

How Can I Speak to a Live Person at Chime Customer Service?

You can call the Chime customer service number at 1-844-244-6363. Once you call, you will be prompted to enter your Chime account number or social security number. Then, you will be connected with a live customer service agent who can assist you with any questions or issues you may have with your Chime account.

Can I Contact Chime Customer Support via Chat?

You can contact Chime customer support via chat by logging into your Chime account on the official r website or app and clicking on the "Support" or "Contact Us" button. From there, you may start a chat conversation with a customer service representative. The chat function is available 24/7.

What Is the Chime Customer Service Phone Number?

The Chime customer service phone number is 1-844-244-6363. The customer service team is available 24/7 to assist you.

Contact Information

Chime Website:

Chime Help Center:

Corporate Office Address:

Chime Financial, Inc.
P.O. Box 417
San Francisco, California 94104-0417
United States

Other Info (opening hours):

Hours (CST):

Monday - Friday: 6:00am - 10:00pm

Saturday - Sunday: 7:00am - 9:00pm

More contact details

Chime Customer Service Reviews

2.0 / 5
Annestelle B
Locked out of account
stars-rating stars-rating stars-rating stars-rating stars-rating

They goty hopes up by giving my a ticket number, because they keep asking for more of the same documents that i already sent. So I send the ticket number and they say no further action can b taken unless I send in those documents.

Read full review
I use that a lot
stars-rating stars-rating stars-rating stars-rating stars-rating

Great customer service Friendly workers go above and beyond to help him put you on hold to figure out the problem they always come back with a solution. Ive never once had a problem with them finding out the solution. Thanks again.

Read full review
David L Vnc
Speak to person
stars-rating stars-rating stars-rating stars-rating stars-rating

I need to update 2 things on my acct so Chime will working my phone. I scanned drivers license front and back to certify it was me. Still get run around- poor customer service- need someone who speaks English not broken English.

Read full review
Kelly B Wwv
Probably with my paycheck
stars-rating stars-rating stars-rating stars-rating stars-rating

It was good but my issue was not resolved the person I talked to on the phone said I would get a email within 2 hours and I still havent received anything

Read full review

How Good is Chime's Customer Service?

Natalie L Xyw
Natalie L Xyw
Feels Disappointed | Dec 02, 2023

They promised me that they would not lock my account and they did

Read full quote
Clista Sqp
Clista Sqp
Feels Neutral | Nov 17, 2023

Customer person was helpful as I am new it’s still a little trying to figure everything out. The conversation was helpful I’ll have to work through the process.

Read full quote
Bartolo Tjs
Bartolo Tjs
Feels Satisfied | Nov 14, 2023

Más omenos

Read full quote
Jamilla Myu
Jamilla Myu
Feels Disappointed | Nov 10, 2023

Cannot sign in

Read full quote
Kassidi Lfc
Kassidi Lfc
Feels Disappointed | Nov 05, 2023

They left me on hold. The person I talk to didn’t get nothing settled. He sent me to another person when I start telling her she hung up on me really *** and they took my money.

Read full quote
Adrean Oex
Adrean Oex
Feels Disappointed | Nov 03, 2023

My wallet was stolen and the system kept asking me for the last four digits of my card. I asked to speak to a real person via email and the system kept asking me for the last four digits of my card. Needles to say I can't use them anymore and the sad part of it is I just started a new job yesterday.

Read full quote

Summary of Chime Customer Service Calls

05:13 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Chime?

Account Question:

  • “Money stolen from account”
  • “Open a new account”
  • “Lost card and can't access account”

Cards Question:

  • “I need a new card”
  • “I lost my card”
  • “Card issues”

Request for Information Question:

  • “Need to speak with a live agent”
  • “Trying to find out if my friend that recommended me to Chime and myself get $100 apiece”
  • “How can I overdraft my card?”

Payments and Charges Question:

  • “My deposit hasn't been posted yet”
  • “Debit card account”
  • “Has my dirert deposit been set up”

Activation/ Cancellation Question:

  • “Ii want canceled automatic payments”
  • “Activate my account”
  • “Wanna activate one of my old cards?”

Return/ Replace Question:

  • “Change my phone number and email”
  • “Someone change my phone number it was not me”
  • “I need to change my phone number”

Product/ Service Question:

  • “Lost Connection to tech support?”
  • “Cant get connected with chime app”
  • “Personal loan”

Shipping and Delivery Question:

  • “Have not received my chime credit card builder”
  • “Why can now what time you guys get the check on the 1of the moth”
  • “Check never received”

Refund Question:

  • “Refund never came”
  • “Refund”
  • “To get a refund of my money that was taken”

Staff Question:

  • “Customer service”
  • “Customer service phone”
  • “Customer service reason of my call”

Employment Question:

  • “Yeah, I join Chime because he said that I would get my check two days earlier and I get paid tomorrow but I still haven't received anything on my card yet”
  • “To see when I get paid”
  • “I dint get my paycheck”

Website/ Application Question:

  • “App”
  • “To see if my application has been received yes”
  • “Website is stuck ping pongs back n forth between submit and solve puzzle tried many times”

Other Question:

  • “Yeah, I've been taking money from me”
  • “Spot me”
  • “Pw issues”
Write a review
Do you have something to say about Chime? What happened? What can we help you with?
Submit review Don't show this popup