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Contact Chime Customer Service

How to Reach a Person at Chime

Verified Contact Information

Toll-Free Number:

  • 1-844-244-6363
Call Now
Send Message

Legal:

  • 1-844-402-4517

Accessibility:

ada@chime.com

Customer Service:

support@chime.com

Jobs/ Career:

careers@chime.com

Legal:

myinfo@chime.com

Media:

chime@cj.com
Affiliates
press@chime.com
Press Inquiries

Chime Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Chime Phone Number
1 (844) 244-6363
Average Hold Time
00:02:24
Average Calls duration
5 minutes
Most Popular Chime Email Address
support@chime.com
Chime Live Agent Availability
20% of callers successfully reach a real person
Issue Resolution Rate
Low (11% reported full resolution)
View full overview

Can I Contact Chime?

Most Popular Number:

(844) 244-6363
Total calls: 10 516 Issues resolved: 309 Last call: Jun 6, 2026

You can call the Chime customer service number at 1-844-244-6363. Once you call, you will be prompted to enter your Chime account number or social security number. Then, you will be connected with a live customer service agent who can assist you with any questions or issues you may have with your Chime account.

You can contact Chime customer support via chat by logging into your Chime account on the official r website or app and clicking on the "Support" or "Contact Us" button. From there, you may start a chat conversation with a customer service representative. The chat function is available 24/7.

The Chime customer service phone number is 1-844-244-6363. The customer service team is available 24/7 to assist you.

PissedConsumer Club

Contact Information

Chime Website:

Chime Help Center:

Corporate Office Address:

Chime Financial, Inc.
P.O. Box 417
San Francisco, California 94104-0417
United States

Other Info (opening hours):

Hours (CST):

Monday - Friday: 6:00am - 10:00pm

Saturday - Sunday: 7:00am - 9:00pm

More contact details

Summary of Chime Customer Service Calls

11.9K TOTAL
CALLS
04:57 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Chime?

Account Question:

  • “Account info”
  • “Lock out of my account”
  • “For got password”

Request for Information Question:

  • “Information on chime”
  • “Looking for my money that was taken out my account”
  • “When can I make a payment to someone?”

Cards Question:

  • “Need new card”
  • “Why is my card not working”
  • “I lost my chime card”

Payments and Charges Question:

  • “I was at 1 Circle K to do gas. However, after I paid the informant that the gas pumps are out of gas, so the clerk said he was refunding my money and it would go directly back onto my card immediately. However, I'm at another gas station and my money”
  • “Check won't deposit”
  • “To stop a payment”

Activation/ Cancellation Question:

  • “Cancel an order”
  • “Unable to activate my card,keeps telling me Cantu acce”
  • “Activate my account”

Product/ Service Question:

  • “I'm 85 dollars over drawn and there's no way I'm k”
  • “Problem with a transaction”
  • “Withdrawal”

Return/ Replace Question:

  • “Change email”
  • “I changed my credit card and I just got more charges on it. They were declined but I have a new payment coming in soon”
  • “To change my address”

Shipping and Delivery Question:

  • “Upgraded and did not receive my card”
  • “I did not get my direct deposit for the month of June yet it was supposed to be on there today”
  • “Need your location”

Refund Question:

  • “Waiting to see if insta cart refunded me 46.00”
  • “Refund missing”
  • “Late refund”

Staff Question:

  • “Customer service”
  • “Trying to buy new service”
  • “Talk to customer service”

Website/ Application Question:

  • “Been kicked out my chime app can't get back in it”
  • “You're app it's not working for me”
  • “App down why”

Employment Question:

  • “My paycheck hasn’t shown up in my account balance”
  • “Put a payroll check in on Saturday and have already deposited a check prior with zero hold and now I am seeing a hold being put on a 200$ check for an entire week. Need to know if you will continue with this practice so if so I will be making other”
  • “Payroll deposit not in my account. My job stated it was deposited last week”

Other Question:

  • “Problem signing in”
  • “Trying to get chime”
  • “Transfer money”

Compare Chime Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Venmo
stars-rating-fill
4.4 out of 5

Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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