Contact Chime Customer Service
Chime Phone Numbers and Emails
Toll-Free Number:
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(844) 244-6363
Legal:
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(844) 402-4517
Chime Emails:
Can I Contact Chime?
Most Popular Number:
| Total calls: 9 250 | Issues resolved: 249 | Last call: Jul 17, 2025 |
Chime Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Chime Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Chime is 8442446363. 88% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 69% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Chime may ask you for the following information to identify you as a customer: first and last name, social security number or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Chime Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Chime is 8442446363. 88% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 69% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Chime may ask you for the following information to identify you as a customer: first and last name, social security number or phone number.
People call Chime mainly because of account, request for information and cards.
11% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Chime is support@chime.com. 88% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Chime Website:
Chime Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours (CST):
Monday - Friday: 6:00am - 10:00pm
Saturday - Sunday: 7:00am - 9:00pm
Chime Customer Service Reviews
I hardly have any money issues and i really hardly had a problem with. My account so keep up the good work
Everything went well! But its taking to long for my money to get back on my card! I'll did a dispute,its only been a couple of days,but I need someone to contact me to let me know what's going on
Never gave me credits as promised for all my Disputes. My account is negative over 100.00 now, Erik Johnson in the legal department lied, and my number got blocked!!
Door dash, Walmart and the Days Inn Day Stop said they were never contacted by any Investigation team. Just as I thought! Bank Corp the actual Bank re routes to Chime who is only a CARD company, not a BANK!! SCAM!!
I'm reporting to both the Inspector General and CFBP!! I have zero dollars, and I'm not tolerating this garbage company!!
How Good is Chime's Customer Service?
Summary of Chime Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Chime?
Account Question:
- “I think somebody may have opened an account in my name”
- “Can't get into my account”
- “Need to start back up my chime account”
Request for Information Question:
- “I need to talk about a charge but do not want a new card”
- “Going to find out if you got my automatic deposit sorted out”
- “To speak to speak to someone about my direct deposit”
Cards Question:
- “Lost Card”
- “Lost my chime card”
- “I lost my chime card haven’t received it did it go yhroigj”
Payments and Charges Question:
- “Debit card”
- “Was I issued a Chime credit card and I haven’t activated it yet?”
- “See if I could pay my bill on the 5th. The 4th of July is a holiday and that when I get paid”
Activation/ Cancellation Question:
- “I need to activate the card”
- “Activate account and new phone #”
- “Need to cancel wrong payment”
Product/ Service Question:
- “I'm at work and someone just took money off my card”
- “My husband hearing aid not working”
- “No connection”
Return/ Replace Question:
- “Replacement card”
- “My phone was stolen, I have a new number, need to change it so I can use my card”
- “Need change my PIN number”
Shipping and Delivery Question:
- “I never received referral for 3 people I sent and have signed up”
- “Wrong address”
- “Where is my $100 when I got referred for my account I started in 6-24....it's been WAYYYYY over 60 days, AND your representative HUNG UP ON ME when I told her ssa made the last deposits for 4-25 on Wednesday 4-23-25, WHERE IS MY DEPOSIT too....??????”
Refund Question:
- “Income tax refund”
- “Refund”
- “My refund is not in my account”
Staff Question:
- “Need customer service”
- “Custermer service”
- “Very rude customer service workers I’ve been with chime for some years and I refused to be disrespected thank why”
Website/ Application Question:
- “Having trouble downloading my I d for direct deposit”
- “I can't download apps on my phone”
- “Chime app problem”
Employment Question:
- “Put a payroll check in on Saturday and have already deposited a check prior with zero hold and now I am seeing a hold being put on a 200$ check for an entire week. Need to know if you will continue with this practice so if so I will be making other”
- “Payroll deposit not in my account. My job stated it was deposited last week”
- “Need to change place of employment”
Other Question:
- “Get act and routing number”
- “Advance”
- “I want to transfer money from my chime to my cash app”
Compare Chime Customer Service To
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